Naples Best Flat-Fee Computer Support
Our specialty is providing our customers with UNLIMITED support for ONE flat monthly fee. We call it TotalCare! You may wonder what our Guaranteed TotalCare Flat-Fee Service includes? Below is a list of just some of the things that are covered:
We solve business problems through the design, deployment and support of a holistic, cutting-edge suite of best-of-breed technologies.Proactive maintenance and 24x7x365 monitoring for all covered equipment, operating systems and applications:
- Patch Management and Service Pack Updates
- Bundled Anti-Virus and Anti-Spyware Software with Management
- Manage Backups and Restores
- Disk and Memory Optimization
- Manage User Accounts
- Manage Network and Internet Connectivity
- Manage Firewalls, Routers and Switches
Remote Help Desk, Lab/Bench Service and Onsite Service for all covered equipment, operating systems and applications:
- Servers, PC’s, Laptops, Firewalls, Routers and Switches
- Microsoft Windows XP Pro (and newer) Operating Systems
- Microsoft OfficeApplications
- Microsoft Windows Server 2003 and Small Business Server 2003
- Microsoft Windows Server 2008 and Small Business Server 2008
- Microsoft Exchange Server 2003 and 2007
- Microsoft SQL Server 2000 and 2005
- And more...
Vendor Management Services. We can manage all of your infrastructure vendors, allowing you and your staff to run your business, not your vendors. Anytime there is a problem with a device or line of business application serviced by a vendor we manage for you, it’s one call to us, and we take it from there, and work the problem to resolution with the vendor. We will even schedule any onsite visits required by the vendor, and oversee the successful remediation of the issue at hand.
- Broadband Vendors
- Phone Service Vendors
- Phone Equipment Vendors
- Copier/Fax/Scanner/Document Imaging Vendors
- Line of Business Application Vendors
- Hosted Website/Domain Registration Vendors
CONTACT US FOR MORE INFORMATION